August 19, 2016
11:30 a.m. – 1:30 p.m.
Valley Presbyterian Hospital
15107 Vanowen Street
Van Nuys, CA 91405
Speaker: Randall Hallett, Gobel Group
Topic: “Creating a Culture of Gratitude and Clinician Engagement-Part II”
Gratitude Motivates Giving. Giving Promotes Healing. Clinicians are Key.
Gratitude Motivates Giving. When a patient or family gives back, it’s not a financial transaction as most hospital employees would believe; rather, it’s a transformational experience for the patient and family that is inspired by the care and compassion clinicians have provided. As a result, patients and families are grateful. It’s this gratitude that motivates philanthropy.
Giving Promotes Healing. After years of research, Gobel Group has identified clinical studies that demonstrate the relationship between giving and healing, and the consequences to patients when they are denied the opportunity to give back. Giving is a natural extension of the clinical experience. Gobel Group shows clinicians they have a responsibility as healers to be involved in the philanthropic process.
Clinicians are Key. Donors don’t give because of hospitals or even programs. They give to honor of the individuals who were instrumental in their care. Grateful patients represent a significant and untapped potential. By building meaningful partnerships with clinicians, philanthropy offices can maximize their results.
Build an ever-growing grateful patient program
Create a robust pipeline of prospects
Accelerate gift officer productivity
Create a Culture of Gratitude
Randall Hallett, Gobel Group
Randall Hallett, CFRE, Ed.D. candidate, JD, MBA, BS
Most recently, Randall served for 5 years as the Chief Development Officer for the Nebraska Medical Center. He was responsible for all aspects of fundraising, including the transition to a major gifts program from one historically based on annual gifts and special events. As a part of the major gift transformation, Hallett led the design and implementation of a grateful patient fundraising program that effectively partnered with physicians and nurses. He also developed a highly successful concierge program and a planned giving effort. Fundraising results improved 600% increase during his tenure. For the first 12 years, Randall led development offices for private Catholic schools in Kansas City, MO and St. Paul, MN. In his career, Randall has overseen all aspects of external relations including annual giving, planned giving, marketing, special events, donor relations, admissions, public relations, alumni associations and two successful capital campaigns. Randall has a bachelor’s degree in business/finance, an MBA, and a law degree where his personal emphasis was in taxation issues of estates and trusts. He is currently writing his dissertation for an Education Doctorate (Ed.D.). His dissertation topic is a national study of major fundraising success at the high school/elementary level in public schools.